I did try the updates again, starting with an earlier update but again, when it asked to select which folder to select, Adobe Acrobat was greyed out and not an option so the update failed.
First, I do not have any paid subscriptions, I only have Adobe Acrobat Reader DC so no worries of have multiple subscriptions everywhere! Secondly, when I try your second bullet suggestion(s), I cannot find several of the folders mentioned in the steps that I need to drag & drop onto the desktop, so that option is a bust and it only took me about an hour to read and understand what it wanted me to do and where the files were located! LOL! I am a simple user so some of this technical stuff is a bit difficult for me. OK, obviously I am not as computer savvy as you are! I tried your first two options. You can also apply the latest update manually from here: Īnd yes you can go to the document cloud.
See here on how to reset preferences to default. OR, first you can follow this guidance: .So if that is the case, deactivate the device you're not using your subscription on and leave only activates the device that you're using right now. You can have a subscription in more than one computer device but you can only use it in one at a time not simultaneously. There is a section that you can see in how many devices you have a subscribed program. If you are using any paid subscriptions for other Adobe products, Go to, sign in with your AdobeID and manage your account settings.It is just a standard rule of thumb to copy your original content to a different mass storage device in case the problem is something else that the user is not aware of and breaks even more during a repair. No, a backup is not the same as moving files out of a computer.
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